Terms of service
Last Updated: July 2026
Welcome to Shozanbag. These Terms of Service describe the rules and conditions for using our website and purchasing products from Shozanbag.
By accessing or using our website, placing an order, or purchasing products from us, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our website.
About Shozanbag
Shozanbag is an online retailer specializing in women's fashion handbags and accessories, including shoulder bags, crossbody bags, handbags, clutches, backpacks, and other everyday bags.
Our business is operated by:
Company Name:
Gaobeidian Xuezhan Bag Factory
(高碑店市雪展箱包厂)
Customer Service Address:
3 Germay Dr, Unit 4
Wilmington, DE 19804
United States
Website Use
You agree to use the Shozanbag website only for lawful purposes.
You may not:
- Use the website for fraudulent activities
- Attempt to interfere with website security or functionality
- Copy, reproduce, or misuse website content without permission
- Provide inaccurate personal or order information
We reserve the right to restrict or terminate access to our website if misuse is identified.
Product Information
We make every effort to display accurate product descriptions, images, colors, sizes, and details.
However, slight variations may occur due to differences in screen displays, lighting conditions, or manual measurements.
If you have questions about a product before purchasing, please contact our customer service team.
Orders and Purchases
When you place an order through Shozanbag, you agree to provide accurate and complete information.
After placing an order, you will receive an order confirmation email.
Shozanbag reserves the right to refuse or cancel an order in situations including:
- Incorrect product pricing due to technical errors
- Suspected fraudulent transactions
- Product availability issues
- Incorrect customer information
If an order is cancelled after payment has been received, a full refund will be issued according to our refund procedures.
Payment Terms
We accept payments through secure third-party payment providers.
All payments must be completed before orders can be processed.
You agree that all payment information provided during checkout is accurate and authorized for use.
Shipping Policy
Orders are processed and shipped according to our Shipping Policy.
Shipping costs, estimated delivery times, and order processing information are provided on our Shipping Policy page.
For detailed shipping information, please review:
Shipping Policy
Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy.
Customers may request eligible returns within the stated return period after receiving their order.
For detailed information, please review:
Return and Refund Policy
Intellectual Property
All content on the Shozanbag website, including but not limited to product images, text, logos, graphics, designs, and website materials, is owned by or licensed to Shozanbag.
You may not use, reproduce, modify, distribute, or publish our content without prior written permission.
Limitation of Liability
Shozanbag is not responsible for delays, interruptions, or losses caused by circumstances beyond our reasonable control, including carrier delays, natural events, technical issues, or third-party service interruptions.
Our responsibility is limited to the value of the products purchased through our website, to the extent permitted by applicable laws.
Third-Party Services
Our website may use third-party services, including payment providers, shipping providers, analytics tools, and other service providers.
These third parties may have their own terms and privacy policies, and Shozanbag is not responsible for their independent practices.
Privacy Policy
Your privacy is important to us.
Information collected through our website is handled according to our Privacy Policy.
By using our website, you acknowledge that you have reviewed and accepted our Privacy Policy.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, services, or legal requirements.
Updated terms will be posted on this page with the revised date.
Your continued use of our website after changes are posted means you accept the updated terms.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Shozanbag
Email:
service@shozanbag.shop
Phone:
+1 213-720-2518
Customer Service Address:
3 Germay Dr, Unit 4
Wilmington, DE 19804
United States